All Shipping Starting Soon
almost 2 years ago
– Tue, Jun 14, 2022 at 08:03:03 PM
Hi all,
Games are starting to ship from the US fulfillment center to all remaining backers! More details for each region below.
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US: These have started to ship out. A few backers have already received tracking numbers.
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Canada and Australia: These copies will also ship from the US fulfillment center. I am not sure of the timing, but given that US shipments have begun, I am hoping it is later this week. During the campaign I thought I could accomplish Customs Friendly shipping for these regions but that will not be the case. Due to global conditions, the cost of freight doubled after the campaign, and the cost of shipping to CA and AUS doubled or tripled (wiping out all profit margin for these regions). So far I have tried my best not to pass this on to backers, so I have not requested additional shipping funds. For customs, however, shipping from the US was both much more economical and faster (the games would have been delayed further if they were shipping to in-region shipping depots). I apologize that in CA and AUS you'll be paying a bit more to receive the game, and appreciate your understanding, given the gravity of the situation.
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Rest of World: All remaining international regions, your copies will also ship soon from the US. Again, I am not sure of the exact timing since there's a lot to fulfill in the US, but hopefully it is later this week.
Looking forward to everyone receiving the game!
Thanks,
Andy
Shipping Delays Again
almost 2 years ago
– Thu, May 05, 2022 at 08:19:22 PM
Hi all,
Updates on shipping from the two fulfillment partners:
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Europe: Despite that these should have shipped out last month, after lots of poking and prodding I've just found out they experienced a hold-up regarding VAT information (the copies are in Europe though). It should be resolved now but I'm waiting to hear back from the fulfillment company. I'm awaiting a UK update as well to see what's going on there with their extended partner.
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US/Rest of World: I've received a new message from the fulfillment company: "With our current schedule and what's on deck, we are conservatively estimating fulfillment to begin and finish in June. We've been working through a healthy queue of projects so we don't want to over promise." [Note my emphasis on "conservatively", it could be even later than June.]
It is my mistake that I believed the US fulfillment would begin shortly after intake of the copies into the fulfillment center - this is how my other projects have gone in the past, and any time I inquired about timeline for this project there was no indication of a queue hold-up. I apologize for the past miscommunication.
I understand the above information may be frustrating to hear. I want you all to have the game ASAP. I am doing everything as fast as possible whenever these obstacles arise, and continue to reach out to my partners for status updates to make sure they have everything they need.
Thanks for your patience,
Andy
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P.S. Two talented designers I know are running projects at this time. Please check out the following:
If you're interested in drag or Euro games with a great comic style, check out Extravaganza (from the designer of Castell):
If you like kooky dexterity family microgames, check out Tin Spin: